"A booking for.. has been removed from your cart due to inactivity." Error-

Entrada WP Theme
#1

Hello;

I am having following error even though I go to cart immediately after adding the tour/product.

“A booking for … has been removed from your cart due to inactivity.”

I disabled all 3rd party plugins, still, the problem continues.

Thanks

#2

The link for the website is emzay.ru . You can see the error there when you add any product to cart .

#3

Hello,

I have tried to replicate the issue - but am not able to reproduce it even with the WooCommerce bookings plugin. Could it be that you are using this plugin with another booking plugin which may have conflict, I saw another person have this issue as shown in this forum: https://www.tychesoftwares.com/forums/topic/item-been-removed-from-your-cart-due-to-inactivity/

Not sure if that’s exactly the other plugin you are using. If you have had that plugin active / or are using older version of woocommerce bookings plugin, please let me know and I will try to reproduce the issue. You may need to ask the woocommerce bookings for further help if the issue persists after ensuring the latest version of said plugin is running.

Thank you

#4

Hello Sanjeev;

Thank you for your prompt reply. Yes, I have checked this forum previously, and I don’t have any other plugin, other than Woocommerce Bookings plugin. As I said, I have tried and tested with disabling all 3rd party plugins, still same error.

My woocommerce bookings plugin version is 1.9.9. Latest version is 1.13.3 . I cannot update the plugin, because I purchased this plugin long ago (couple years), so my support & update expired.

More importantly, I have purchased your theme 2 times, using on English version also emzay.com . I have same woocommerce bookings plugin there (old version), and it works totally fine there. (no similar error at all). Basically this russian version was there on the subdomain (ru.emzay.com as an independent installation). I decided to put it to its own domain, and after a while it started to give this error. Any ideas?

Thanks in advance

#5

Hello again;

There is no reply, and you closed my ticket also. I hope you will help me to solve it.

I have found one reason: site language is Russian. To test it (after tried everything else), I changed the language to English, and it works totally fine. It doesn’t give this error. When I change it back to Russian (wordpress language) it gives this error.

Any advice how to fix it? (surely I need the website in Russian)