Hi,
When I try to import demo content I receive this message: “Demo content import has been completed. Record not found”
I manually installed the demo and everything and my site is not like in the demo. I can see pages in the Pages tab but there are no links and nothing. Slider revolution is also problematic. When we import the demo there is one slider coming with it but it’s looking like a blank photoshop sheet.
Hello,
I am assuming you have already been through https://www.support.waituk.com/hc/en-us/articles/115001306769-I-am-Having-Theme-Installation-Problem-
If so, please along with your wp-admin access and FTP access details and I will look into it for you and let you know the cause why you may be facing this.
Thank you
Thank you for the details. I notice that you have GoDaddy hosting which really is not ideal for woocommerce sites as a lot of the pre defined settings in Godaddy doesn’t work smoothly. However, that will not be the cause for the issue you are facing. It appears none of the media files are properly imported, nor the pages are imported completely.
The best thing would be to reset your WordPress install by using the plugins like “Advanced WP Reset” and then delete the existing plugins/themes all together as well and updating to latest version if you want to keep any. After that, reinstall the Entrada theme and Entrada Child theme and plugins, and then import the demo. This will avoid the old plugin conflicts and allow the full demo import.
Please let me know if you still need any help after trying the above steps.
Thank you
I have been trying to reach you ever since. Can you please respond to my private ticket?