I can not edit "Grid View 4 column" page with WPBakery

Hello, since yesterday I am trying to edit Grid View 4 column page using WPBakery, but it does not work. I want to remove or edit the filter in this pages and the controls of WPBakery do not appear.

Additionally, in the Front end, the options of viewing, listing or grid buttons, do not work. What can I do to get them work?

Waiting for your help, thank you!

Hello,

Can you please let me know the version of the WPBakery plugin you are running?

Ty

Also, can you please download the latest version of plugin from https://waituk.zendesk.com/hc/en-us/articles/360015109314 and try it.