Hi
I am trying to import the demo content into my newly installed theme.
I always get the same error, internal server error 500.
What can I do?
Hello Fridjon,
Please follow this article: I am having theme installation problem and ensure that your web host is not blocking the import of data through firewall. If you still face any difficult after following this, please and provide your wp-admin access and FTP access and I will look into it and let you know the cause / solution.
Thank you
Hello there, thank you for providing the details.
I had a look at your PHP info and some of the PHP settings needs to be upgraded before I can actually test this for you.
You currently have:
PHP post max size: 12 MB
PHP time limit: 30
PHP max input vars: 1000
Max upload size: 12 MB
These are not enough to import the full demo data. Please upgrade them to be atleast:
PHP post max size: 128 MB
PHP time limit: 120
PHP max input vars: 3000
Max upload size: 128 MB
You can send the above upgrade info or the image link below and your web host can do this for you.
Once this is upgraded, please check that this reflects on your WP install by going to woocommerce >> status >> server environment. And message me back here as well if in case you are still having demo import issue after the upgrade.
Thank you