Problems with Homepage

Entrada WP Theme
#1

hi, we have some problems since the update
on 23spotsdivers.com, the home page we can t see any more.
and on 23spotsarchery.com if we are logged in the homepage on the frontend will endless loading.
and also we can t update the slider revolution.
how can we fix this?
regards
frank

#2

Hello, I have sent you a Private Message via thread, please respond to PM with details so I can help you with this. Thank you.

#3

Thank you for the details.

#4

have you received in login informations

#5

hi have you more informations about the problems?

#6

Hello, apologies for late response due to holidays. I haven’t received the PM with login details. Please send it so that I can look into it for you. You can also send it to me through my profile page here: waituk's profile on ThemeForest

#7

hi i sended it here and you said you will delete it after the sending

#8

you have it now on the themeforest profile

#9

hi do you have forgotten us?

#10

Hello Themesbrain,

Sorry for late response. I did look into your site http://23spotsdivers.com/

This is a multisite with 30+ of websites and 147+ plugins, which is what took time. However, testing the theme on your install doesn’t show any error from theme, as you can see here: https://23spotsarchery.com/ the theme and the site is running fine.

I would love to help but support doesn’t cover mutisite networks with 30+ installs. I am afraid we can not provide support for such sites with hundreds of multisites and 147 plugins. Additionally, the license for theme allows 1 site.

Hope you understand.

Thank you.