Hi,
Not sure what is causing this, but the product images I upload at 1425x950 are being resized to 960x1149 when they are added from the Media Gallery. -960x1149 is appended to the image name. When I downlload the image it is indeed 960x1149. This breaks the display.
I can’t see any reason it would be doing this, any clues?
Thanks, John.
Hello John,
Can you please check the Appearance >> Customize >> WooCommerce >> Product Images and see the sizes you have there? It will crop them proportionally, and also, it will make multiple copies of image sizes to be shown on different devices. Additionally, please note that you need to regenerte thumbnails once you change the size there, its mentioned on top when you visit Appearance >> Customize >> WooCommerce >> Product Images
Please let me know if you have any further query about this.
Ty
Hi Ty,
Yes, that was it. I got a little confused with the image sizing as some of the older instructions in the theme set up information are for a different version of Woo Commerce.
If anyone else is tying to solve the same issue, the correct setting is as above and the dimensions are here:
https://www.support.waituk.com/hc/en-us/community/posts/360001294574-Product-images-again
Thanks for your support,
John.
