Shortcode element missing in Visual Composer

Entrada WP Theme
#1

Hi there, I cant seem to use the shortcodes element in visual composer, it seems to be missing, can you help?

Thanks, Marc

#2

Hello Marc,

Apologies for late response.

I am not sure if you mean weather there are limited shortcakes or something else, can you please try this first: https://www.support.waituk.com/hc/en-us/articles/115002409165-Visual-Composer-Elements-Hidden And let me know weather this resolves your issue, or if you mean something else, please clarify in detail including the screenshot.

Thank you

#3

Hi Sanjeev, thanks for your response. No, the VC shortcode element is missing, so cant use shortcodes at all. Here is the element I am referring to…

#4

Sorry, forgot to mention that I had already tried resaving the Entrada integration in VC.

#5

Hello Marc,

Thank you for clarifying it and now I see what you mean. You will need to map your shortcakes for them to show up, so can you please confirm weather you already have mapped your custom shortcodes, if not, please follow this to add it: https://kb.wpbakery.com/docs/learning-more/shortcode-mapper/

However, you can also insert shortcakes without mapping them simply by adding the “text” element and then pasting the actual shortcode tag.

Please let me know if I can help any further with this.

Thank you

#6

Hi Sanjeev, I have used a text element, but it just displays the shortcode. I thought you would be able to use WP native shortcodes without any issue.

You can see the shortcode being displayed on this page towards the bottom. (this is a dev site)

Thanks, Marc