Support with issues before migrating to production - urgent feedback is appreciated

Entrada WP Theme
#1

Dear Sanjeev,

I hope you can please provide your kind help with solving the following problem. Without resolving this issue on the Testimonial plugin we are not able to migrate your theme into production. Your kind and prompt help is appreciate in advance. Thank you very much in advance.

Issue 1 Two Testimonial plugins

We are already using Strong Testimonial plugin in our production. But your theme comes with Testimonial plugin as well. We want to remove the one that comes with the theme to avoid conflict.
image
Issue 2 Testimonial page footer contains **** comment posted by and the share buttons (see below
picture) . We want to remove this and replace it with back and forward button to see previous or
next testimonial as we have it in production.

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image1080×78 16.3 KB

in production we have the back and forward button to view different testimonial. Like shown below:
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image1676×243 31.4 KB

Issue 3 Social Icon in Footer (Icon class for social media).

Please could you tell us what how to find the right icon class? It doesn’t work for google+ and pinterest but works for facebook, instagram and youtube only.

Issue 4 Remove demo items

Due to server space limitation and reduce load resource we would like to remove the demo version if it is not required for the theme to work correctly. Could you please tell us if how to remove the demo and what should not be removed for the theme to work properly. We just want to reduce the tour templates, images and anything that is needed to reduce the size.

Thank you and look forward to your kind help at the earliest so that we can migrate the theme on planned date with the client.

Thanks a lot

#2

Hello there,

You seem to have asked about testimonial block already via private ticket and this was answered already. “The testimonial block, like any other block on statically created pages can simply be removed by deleting the block through Visual Composer. You would go to pages >> home page (the page where the block is) and then delete the block in vc.” Please check the ticket and you will find this was answered back in October.

The posted by only have option for author. If you are looking to modify the code or add new styles / functions, you can use theme customization services like WP Kraken or others.

You can put either the custom icon (whose classes are in dashboard >> addons >> custom icons) or you can use Fontawesome icons, which can be used as fa fa-tripadvisor fa-4x

When you first install the theme, you have an option to import or not import the demo. Once its imported and you want to remove individual images / posts etc. then you will need to go through those manually because demo and custom posts that you create all sit in the same db tables.

Thank you

#3

hi Sanjeev,

Thanks for your reply but you seem to have misunderstood my question 1 about the testimonial, hence I placed the screen shots. I would need to remove the Testimonial PLUGIN which comes with the theme as I have two plugins and that comes with your theme and the one we prefer (Strong Testimonial).

Issue 2. removing the email address or identification of from the testimonial page is a security concern and thus we want to remove this. But we will figure this out on our own.

For point # 3 and 4 we will find a work around.

Regards.

#4

Dear Sanjeev,

We are awaiting your reply to my queries above. The above issues unless resolve produces security flaws and non-compliance to GDPR. We need to know the .php file to modify removing the posted by :(author email) and the social media icon from the post pages. I have provided a live example of this before.

In the event we do not receive your reply, we will escalate this to the market and provide an appropriate response on your theme for public awareness.

We await your reply in due time within the next 5 business days.

Thanks & regards.