The Header ________________xyz

Hello.

How can I get rid of this (see picture)?


Thank you for your answers.

Best regards, Saso

I also have a problem with the Book Now button. I offer downloadable content on my site and when I first tested the button it worked as it should but once I renamed it to Download Now it stopped working. Now it just refreshes the product page and displays a red line (see picture).

https://grandadventureusa.com

The menu is fixed. Thank you. What about the Book Now/Download problem?

Best regards, Saso

The menu issue is coming from the “responsive-menu-button” that you have added. This is not coming from the theme itself. Do you have a menu related plugin?

Hello, thank you for letting us know about the button issue. As for the “BOOK NOW” button, you can rename it to anything you like through customizer > woocommerce > book now button label settings, and this will NOT cause the issue you have mentioned, or any other issue. So please try the following:

Deactivate all third party plugins other than the ones that came bundled with Entrada theme. The plugins bundled with theme are ( Contact Form 7, Customizer Import / Export, Entrada Post Type, Entrada VC Addons, Entrada WC Taxonomy, Slider Revolution, WooCommerce, WPBakery Page Builder) and only these plugins should be left active.

Check if this resolves the issue - if yes, please start activating the third party plugins you deactivated in step 4, one at a time and checking the frontend. This will help you locate the specific plugin that causes the issue you are facing. And you can leave that particular plugin deactivate, delete it or ask the plugin author for more help on that.

If the issue persists, please check weather you have modified any of the core theme files, within the main theme files itself and / or through child theme. If you have modified files in child theme, please deactivate child theme and then check if the issue persists. If the issue is resolved, then the issues comes from your custom code.

If this doesn’t resolve the issue, please leave all of the 3 steps above as it is, meaning, leave the extra plugins deactivated, leave the child theme inactive while main theme active, and then along with your wp-admin access and ftp access details and we will look into it for you.

Thank you