The theme is fully translatable using the WPML plugin. If you have installed the WPML and its addons plugins like woocommerce add-on for wpml, and notice that custom taxonomies are not showing in translated version, you probably have not set up the “custom taxonomies” fields to be translatable in your WPML custom fields.
To enable this, go to the WPML -> Translation Management page and click the Multilingual Content Setup tab. There, scroll to the Custom Taxonomies section and set your custom taxonomy to Translate.
You can check other custom fields that you would like to translate, and then instead of “Do Nothing”, select the “Translate” radio box for those fields.
This file is for wpml to read the custom text, incase its not reading directly.
Once you have uploaded this file, you should be able to translate the custom theme strings in customizer as well.
Thank you