Hi! I’ve also asked here and by email not receiving the answer.
In the last post, you said that I can find the decision in the ticket. Could you tell me where to find this “ticket”?
Strange thing, my last post was… deleted? I cant find its first version, only a changed post without any attachments. Khmmm.
I’ve also emailed you twice with no success. Is there someone alive?
Looking forward to hearing from you.
Irina
Hello Irina,
You posted this on 6th May via private ticket and it was answered the same day, you can see your ticket and response here: https://waituk.zendesk.com/agent/tickets/4049
You can also click on your account on top right corner and go to “My Activities” and you will see this was replied 8 days ago!
Hence this was deleted because this was duplicate post. And you have only messaged us again today and replying you back today, so ofcourse we are alive!
Thank you