Hi good morning,
I recently purchased your theme and for some reason the Entrada plugines won’t install and most of the home pages are in code at the top.
I’m not really sure what to do
Jack
Hello Jack, please go through this to ensure that its not the server causing the issues:
If that is all set, then provide your URL and we will have a look at it for you.
I have just checked and it all seems to be exactly as it should be its these 4 that need to be installed.
Entrada Post Type
Entrada VC Addons
Entrada WC Taxonomy
Slider Revolution
When I go to install it come up with
Downloading installation package from https://waituk.nyc3.digitaloceanspaces.com/ocdi/extensions/entrada-379/entrada-post-type.zip…
Download failed. Forbidden
URL is adventuring.info
What is the main Entrada theme version you are using?
All good i’ve sorted and working away on it now - Thanks very much for getting back to me so soon through.
Great theme and the videos make it a lot easier.
Thank you for taking time to confirm back. Here if you need help anytime.
Hello. I downloaded this theme yesterday and during the install I had the same issue. (Download failed. Forbidden.)
Most of the plugins downloaded and installed, but these did not:
Entrada Post Type
Entrada VC Addons
Entrada WC Taxonomy
WPBakery Page Builder
Slider Revolution
How did you solve the issue?
Thank you.
Hello Mark @hotelMark,
The user above you, Jack, shared the error
Downloading installation package from https://waituk.nyc3.digitaloceanspaces.com/ocdi/extensions/entrada-379/entrada-post-type.zip…
Which indicates that he was using old theme version Entrada 379 and we have deleted these files from that version of the theme, hence the error. But since you downloaded yesterday, your should be on 4.3.7 and should not face this issue, unless you have old version as well and the main theme hasn’t been updated, or your web host is blocking our URL.
Can you please try installing them again and share the version of the entrada theme shown in your WP Themes and also screenshot of the error if you still face this issue.
Alternatively, you will find these extensions included in your theme package, entrada-package > extensions and you can install and activate from there as well.
I am right here, and will await your response so as to resolve this asap for you.
Hello,
Thanks for the quick reply.
I have Version: 3.7.9
I get this error when following the above link you left:
AccessDenied
waituk
tx0000000000000069d2b42-005fde6547-43b205e-nyc3a
43b205e-nyc3a-nyc
Also, I don’t have the folder “entrada-package” in my Entrada directory.
Here is a screen shot of the error I get when trying to install the remaining plugins:
Thanks!
Hello, you need to update your theme to latest version 4.3.7 You can download it from themeforest and update it as shown here:
As for the entrada-package that is the main directory inside which there is the theme theme folder entrada.zip as well as documentation, extensions, sliders etc.
Do let me know if you have further question.